Macs Effectively Now Have a Three-Year Warranty in Australia and New Zealand Under Consumer Law

If you bought and own a Mac in Australia or New Zealand, your computer effectively now has warranty coverage for up to three years from its original date of purchase, even without purchasing optional AppleCare+ coverage.


Apple will now offer warranty coverage on most Mac parts for up to 24 months after its limited one-year warranty period, under consumer law in each country, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers and later obtained by MacRumors.

Apple is complying with Australia and New Zealand laws that give consumers the right to ask for a repair or replacement free of charge if a product experiences failure within a "reasonable" amount of time after purchase.

Mac owners can inquire about service under Australian and New Zealand consumer law at an Apple Store or Apple Authorized Service Provider, but we can't guarantee that every employee will be knowledgable about this policy. The 36-month coverage period for Macs is effective from today—that's December 13, 2017.

Eligible parts include the display, battery, SSD or hard drive, RAM, logic boards, GPU, internal cables, power supply, and other electronic components, so virtually every aspect of a Mac is covered, according to the document.

Apple provides a summary of consumer law, its limited one-year warranty, and its optional AppleCare+ coverage on its website in Australia and New Zealand.


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Macs Effectively Now Have a Three-Year Warranty in Australia and New Zealand Under Consumer Law

If you bought and own a Mac in Australia or New Zealand, your computer effectively now has warranty coverage for up to three years from its original date of purchase, even without purchasing optional AppleCare+ coverage.


Apple will now offer warranty coverage on most Mac parts for up to 24 months after its limited one-year warranty period, under consumer law in each country, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers and later obtained by MacRumors.

Apple is complying with Australia and New Zealand laws that give consumers the right to ask for a repair or replacement free of charge if a product experiences failure within a "reasonable" amount of time after purchase.

Mac owners can inquire about service under Australian and New Zealand consumer law at an Apple Store or Apple Authorized Service Provider, but we can't guarantee that every employee will be knowledgable about this policy. The 36-month coverage period for Macs is effective from today—that's December 13, 2017.

Eligible parts include the display, battery, SSD or hard drive, RAM, logic boards, GPU, internal cables, power supply, and other electronic components, so virtually every aspect of a Mac is covered, according to the document.

Apple provides a summary of consumer law, its limited one-year warranty, and its optional AppleCare+ coverage on its website in Australia and New Zealand.


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Bendigo Bank Announces Apple Pay Support in Australia

Starting today, Bendigo and Adelaide Bank in Australia is offering support for Apple Pay. The announcement means account holders in Australia can now use Apple Pay with their Bendigo Blue Bank cards.

People who use Apple Pay with their Bendigo Bank MasterCard will continue to get the rewards and benefits that their Mastercard credit and debit cards provide.


Eligible cards also include:
  • Act. Mastercard® debit

  • Basic Black Mastercard credit

  • Blue Mastercard debit

  • Business Mastercard credit

  • Business Mastercard debit

  • CSB b-entertained Mastercard

  • CSB b-packaged Mastercard

  • Low Rate Mastercard

  • Low Rate Platinum Mastercard

  • Platinum Mastercard

  • Pokitpal Mastercard debit

  • Qantas Platinum Mastercard

  • Ready Red Mastercard credit

  • RSPCA Mastercard
Bendigo and Adelaide Bank was one of several banks that lost a fight in March to gain access to the NFC chip used in iPhones so they could offer their own integrated digital wallets to customers.

They also unsuccessfully lobbied the Australian Competition and Consumer Commission to be allowed to collectively bargain with Apple and boycott Apple Pay.

(Thanks, Adam!)

Related Roundup: Apple Pay

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First Australian Apple Store Gets Modern Redesign as Thieves Rob Apple Regent Street in UK

Apple recently announced that its retail location within the Chadstone Shopping Center in Melbourne, Australia will be getting a grand reopening on November 24 at 9:00 a.m. local time. The newly relocated Apple Chadstone location will be triple the size of the previous store, and mark the first Australian store to gain Apple's modern retail layout.

Apple Chadstone first opened nearly ten years ago in 2008 with 69 employees, and will now grow to more than 240 with the grand reopening (via Herald Sun).

Image via Herald Sun

Apple Chadstone will now feature a Genius Grove, a "boulevard" of window product displays, a boardroom for business meetings with local entrepreneurs and developers, a meeting place for "Today at Apple," and more. According to Apple senior vice president of retail, Angela Ahrendts, Apple Chadstone will lead the way for the rest of Australia's Apple retail locations.
“We’re thrilled to open Apple Chadstone in a stunning new location and introduce Australians to our latest store design,” she said. “We look forward to continuing to build on our 22 stores in Australia.”
In other retail news, Apple Regent Street was robbed today by ten individuals who stole "thousands of pounds worth of laptops and iPads" (via Evening Standard). To get into the store, the robbers drove mopeds through the glass storefront in the early morning hours of Monday, and then in less than three minutes managed to take various products from display stands before escaping on more mopeds waiting outside.

In total, police said the thieves stole iPhones, iPads, Apple Watches and two iPhone Xs, which have since been recovered near Kings Cross. Apple Regent Street is said to be "open as usual" in the wake of the attack, which apparently follows an "epidemic" of moped-related attacks and thefts hitting London recently.
Ten thugs on five mopeds launched a mass raid on the Apple store in Regent Street early today snatching thousands of pounds worth of laptops and iPads.

One customer Hajra Ali, 37, from Ilford, said: “Moped attacks have got really, really bad and I’m not surprised this happened. I don’t know what the Met is doing about it.
For more on the latest Apple retail openings and redesigns, check out or Apple Store Roundup.

(Thanks, SlippedAtom54!)

Related Roundup: Apple Stores

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ANZ Eftpos Access Cards Now Support Apple Pay in Australia

Eftpos, a debit payments network in Australia, today announced that ANZ eftpos Access cards now feature support for Apple Pay.

ANZ is the first bank in Australia to make in-store eftpos mobile payments available to 1.6 million ANZ eftpos Access cardholders through Apple Pay.

Visa, American Express, and MasterCard credit and debit cards issued in Australia by participating banks already supported Apple Pay, but the addition of eftpos is notable as it's widely used in the country.
"Today marks a significant milestone for eftpos as we move from our traditional card based payment method into mobile, enabling consumers with an iPhone or Apple Watch to choose the eftpos account they wish their mobile payment to be made from, being either their eftpos CHQ/SAV account. Customers can set their account preference out of CHQ/SAV and then save themselves entering their account each time they pay. After providing trusted, secure card-based payments for 30 years, eftpos can now also be used to make mobile payments," Mr Jennings said.

"About 1.6 million ANZ eftpos Access cardholders now have the opportunity to make payments on an iPhone or Apple Watch, many of whom may not have had the opportunity to make in store mobile payments before. As Australia's most used debit card network, we are thrilled to be providing ANZ eftpos Access customers with more payment choice, with added benefits of enhanced security and comfort."
As Business Insider points out, support for eftpos reduces fees for both customers and retailers compared to other payment methods.

Support for eftpos is now listed on Apple's Australian Apple Pay website and Apple Pay is available to ANZ Access card customers in Australia immediately.

Related Roundup: Apple Pay
Tags: Australia, ANZ

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Apple’s ‘TV’ App Showing Up for Canadian and Australian Users Ahead of iOS 11 and tvOS 11 Launch

Ahead of tomorrow's launch of iOS 11 and tvOS 11, the "TV" app has begun showing up for some Canadian and Australian users on iOS devices and the fourth-generation Apple TV.

While the TV app appears to be rolling to users in Canada and Australia starting tonight, it is not yet available for all users, nor is it functional. MacRumors reader John, who is from Australia, said the TV app has shown up on his fourth-generation Apple TV but isn't loading content as of yet.


Apple last Tuesday announced that the TV app would expand to Australia and Canada "later this month," but did not specify exactly when it would be released. Presumably, the app will become functional tomorrow after iOS 11 and tvOS 11 become available to the public.

The TV app, which has been available in the United States since December of 2016, is designed to provide a centralized way to access all of the different television channels and content available through dedicated apps from major networks like HBO, CBS, NBC, FOX, and more.

The TV app allows users to play TV shows and movies with a single click, and it syncs content across devices so it's always possible to pick up a TV show or movie being watched on one device on another device. Apple has also introduced content recommendations to help users discover new TV shows and movies to watch.

More than 60 services are supported by the TV app, but with the expansion to new countries, Apple plans to add support for additional local content

Later this year, Apple plans to expand the TV app to France, Germany, Sweden, Norway, and the UK.

Related Roundups: Apple TV, tvOS 10
Tags: Australia, Canada
Buyer's Guide: Apple TV (Buy Now)

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McDonald’s Generates Buzz With Ad Showing iPhone 8 Mockup

McDonald's is generating lots of buzz today after it used an iPhone 8 mockup in an ad promoting its mymacca's mobile ordering app in Australia.

McDonald's promotional email courtesy of MacRumors reader Amir T.

The ad, emailed to many customers on Thursday, clearly shows a rendered iPhone with a nearly full front display, beyond a notch for the front-facing camera, earpiece, and sensors for expected facial recognition functionality.

Needless to say, this isn't an official iPhone 8 image. Benjamin Geskin‏ tweeted that the render is his. McDonald's poorly cropped the image, and used circles for the signal strength indicator, which Apple switched to bars in iOS 11.

However, whether it was intentional, by mistake, or simply a McDonald's graphic designer being clever, the ad has proven to be an effective publicity stunt, as several users have shared it on social platforms like Twitter, Reddit, and the MacRumors forums.


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Apple Maps Transit Directions Expand to Brisbane, Perth, and Surrounding Areas in Australia

Apple Maps has been updated with transit data in Queensland and Western Australia, enabling iPhone users to navigate with public transportation directions in large cities such as Brisbane and Perth, and surrounding areas.


In Brisbane, supported vehicles include TransLink buses and Queensland Rail trains, with routes extending to, from, and within the Gold Coast and Sunshine Coast suburbs. Apple Maps also supports G:link trams in the Gold Coast.

Travel north to smaller cities like Rockhampton and Townsville and Apple Maps provides routes for Sunbus buses. Of note, long-distance train routes along the Queensland coast don't appear to be available at this time.

Many other regions of Queensland are now supported, so check the Transit tab in Apple Maps if you live somewhere else in the state.

In Western Australia, the biggest addition is Perth. Transperth buses and trains routes extend to suburbs like Mandurah and Rockingham. Long-distance Transwa train routes are also supported between several Western Australia destinations.


Apple Maps transit directions were already available in Adelaide, Melbourne, and Sydney prior to today's expansion.

Apple Maps gained a Transit tab in iOS 9. The feature lags several years behind Google Maps, but Apple's public transportation support is exhaustive, mapping all station entrances and listing departure times.

At launch, the feature was limited to Baltimore, Berlin, Boston, Chicago, London, Los Angeles, Mexico City, New York, Philadelphia, San Francisco, Sydney, Toronto, and over 300 cities in China. Since then, Apple has been working to expand support for public transportation to other cities around the world.

Newer additions include Atlanta, Calgary, Columbus, Dallas, Denver, Detroit, Honolulu, Houston, Kansas City, Las Vegas, Madrid, Manchester, Miami, Minneapolis–Saint Paul, Montréal, New Orleans, Paris, Portland, Pittsburgh, Prague, Rio de Janeiro, Sacramento, Salt Lake City, San Antonio, San Diego, Seattle, and Singapore.

For a regularly updated list of cities with Apple Maps transit, visit the iOS Feature Availability page on Apple's website.


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Changes to iCloud Put Apple on Collision Course With Governments Seeking Access to Encrypted Messages

Apple has sent its top privacy executives to Australia twice in the past month to lobby government officials over proposed new laws that would require companies to provide access to encrypted messages.

According to the Sydney Morning Herald, Apple privacy advocates met with attorney general George Brandis and senior staff in Prime Minister Malcolm Turnbull's office on Tuesday to discuss their concerns about the legal changes, which could compel tech companies to provide decryption keys to allow access to secure communications such as that provided by WhatsApp and iMessage.

Apple has consistently argued against laws that would require tech companies to build so-called "back doors" into their software, claiming that such a move would weaken security for everyone and simply make terrorists and criminals turn to open-source encryption methods for their digital communications.

While Apple's position is clear, the Turnbull government has yet to clarify exactly what it expects tech companies to give up as part of the proposals. A source familiar with the discussions said that the government explicitly said it did not want a back door into people's phones, nor to weaken encryption.

However, given that encrypted services like WhatsApp and iMessage do not possess private keys that would enable them to decrypt messages, a back door would seem the only alternative. "If the government laid a subpoena to get iMessages, we can't provide it," CEO Tim Cook said in 2014. "It's encrypted and we don't have a key."

As it happens, Cook's comment only applies to iMessages that aren't backed up to the cloud: Apple doesn't have access to messages sent between devices because they're end-to-end encrypted, but if iCloud Backup is enabled those messages are encrypted on Apple's servers using an encryption key that the company has access to and could potentially provide to authorities.

However, Apple is moving in the same direction as WhatsApp and Telegram to make encryption keys entirely private. As announced at WWDC in June, macOS High Sierra and iOS 11 will synchronize iMessages across devices signed into the same account using iCloud and a new encryption method that ensures the keys stay out of Apple's hands.

As senior VP of software Craig Federighi noted in interview with Daring Fireball's John Gruber, even if users store information in the cloud, "it's encrypted with keys that Apple doesn't have. And so they can put things in the cloud, they can pull stuff down from the cloud, so the cloud still serves as a conduit — and even ultimately a kind of a backup for them — but only they can read it."

How this will play out in Apple's discussions with the Australian government – and indeed other governments in the "Five Eyes" intelligence sharing network seeking similar access to encrypted communications – is anything but clear. According to sources, Apple and the Turnbull government are taking a collaborative approach in the discussions, but previous statements by officials imply a tougher stance behind the scenes.

Last week, Senator Brandis said the Australian government would work with companies such as Apple to facilitate greater access to secure communications, but warned that "we'll also ensure that the appropriate legal powers, if need be, as a last resort, coercive powers of the kind that recently were introduced into the United Kingdom under the Investigatory Powers Act... are available to Australian intelligence and law enforcement authorities as well".

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.


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Australia Proposes Law That Would Compel Tech Companies to Decrypt Messages

Australia on Friday proposed new laws that would require companies like Apple to provide law enforcement authorities with access to encrypted communications (via Reuters).

Australia's proposed legislation will compel companies to help security agencies intercept and read messages sent by suspects. It appears to take cues from the U.K.'s Investigatory Powers Bill, which includes provisions that require technology companies to bypass encryption where technically feasible.
"We need to ensure the internet is not used as a dark place for bad people to hide their criminal activities from the law," Australian Prim Minister Malcolm Turnbull told reporters in Sydney.

"The reality is, however, that these encrypted messaging applications and voice applications are being used obviously by all of us, but they're also being used by people who seek to do us harm."
The proposal will be introduced when parliament resumes in August and could be adopted within months, according to lawmakers. Other nations have said they will introduce similar laws.

Apple, along with Facebook, Google, and other major tech companies, have historically opposed such law changes, which they say threaten online security protocols.

For example, Apple claimed the U.K.'s recent bill would "weaken security" for millions of law-abiding customers. "The creation of backdoors and intercept capabilities would weaken the protections built into Apple products and endanger all our customers," Apple stated in December 2015. "A key left under the doormat would not just be there for the good guys. The bad guys would find it too."

Facebook rejected the need to introduce the new Australian law, insisting it already had a system in place to work alongside security agencies, while the new legislation could not be implemented on an individual basis.

"Weakening encrypted systems for them would mean weakening it for everyone," a spokeswoman for Facebook told Reuters.

Notably, Australia has not explained how the proposed law would prevent nefarious actors from using open-source encryption tools to encrypt messages that can be transferred through conventional means such as email.

Last month it was reported that Australia attended a meeting of officials from the "Five Eyes" intelligence sharing network, where it pushed for greater international powers to thwart the use of encrypted messaging services by terrorists and criminals.


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